Frequently Asked Questions
SHIPPING, TELL ME ABOUT SHIPPING
We utilize Direct-To-Garment (DTG) printing and we take about 2-7 business days to create apparel products. Then you should add shipping times on top of that, typically 3-5 days. During our testing products shipped via standard delivery were received under 10 days.
WHAT KIND OF FABRIC DO YOU USE?
We use 100% ring spun cotton. We chose this after trying out multiple options. It won our attention, because of quality, fit, softness, durability, and the way it holds the colors.
I JUST GOT MY SHIRT / GARMENT AND IT DOESN'T FIT!
Don't worry. You can send it back for an exchange.
Crow Hop Sports offers free returns on all US orders. Please allow up to seven business days from receipt for returns/exchanges to be processed. If a refund is requested, please be advised that, based on the policies of your bank, they may not credit your account until 3-5 business dates after Crow Hop Sports has issued a refund.
YOUR NAME IS CROW HOP SPORTS, DO YOU HAVE OTHER SPORTS THAN BASEBALL?
Absolutely! Our goal is build our inventory that includes all sports. We will display them accordingly to avoid confusion and provide a smooth user experience.
HOW CAN I TRACK MY ORDER?
You will receive notification once your order has shipped.
HOW CAN I CONTACT CUSTOMER SERVICE?
Please email: firstname.lastname@example.org
WHAT IS YOUR SIZE CHART?
You can find our size charts on each product page. You can also <click here>.
WHAT YOUTH ORGANIZATIONS DO YOU PARTNER WITH?
Currently we work with Level the Playing Field.
DO YOU HAVE A RETAIL STORE?
Not at this time. All our shirts are sold through the website. Should we ever open a brick and mortar store we would make our customers aware of the location(s).
I WANT TO ORDER SHIRTS FOR MY TEAM. CAN I GET A BETTER PRICE?
Yes. If you order twelve or more, you qualify for a team price. Please contact us at: email@example.com
I JUST RECEIVED MY SHIRT, WHAT'S THAT SMELL?
We use Direct-To-Garment (DTG) printing technique and a pretreat is used to adhere the print to the garment and make it last longer. The smell should go away after the first wash. Contact us for questions.